Senator Raffy Tulfo wants probe on rude government employees, eyes Anti-Taray bill after the incident of misconduct involving immigration and airport personnel, which according to him, is “creating an atmosphere of fear and mistrust in government institutions, agencies, and personnel.”
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“Panahon na upang maparusahan ang mga kawani ng gobyerno na nambabastos, namamahiya, naninigaw at kumakawawa sa mga kababayan natin na pumupunta sa kanilang tanggapan para makipagtransaksyon. Ang empleyado ng gobyerno dapat ay pasensyoso at nagseserbisyo, hindi nagsusuplado,” Tulfo said.
As per Tulfo, if government workers cannot be polite to the public, they are unable to occupy a position in public service.
In light of the fact that citizens are responsible for paying for their salaries, government employees should view the Filipino people as their employers.
As stated in the Inquirer.Net report, Tulfo requested the investigation through Senate Resolution No. 554 with the intention of drafting a “Anti-Taray” measure that would impose harsher sanctions on public servants who engaged in misbehavior, harassment, or even abuses of human rights.
The senator mentioned in the resolution the recent incident surrounding a Filipina passenger who was “unreasonably and unnecessarily” questioned by an immigration official at the Ninoy Aquino International Airport and then offloaded from a plane to Israel.
The senator also mentioned a 2020 study carried out by the Development Academy of the Philippines to gauge how well-liked businesses and citizens thought primary government services were. From 86.93 in 2018 to 70.14 in 2020, the results revealed a fall in the citizen satisfaction level of government services.
In a different statement, Tulfo said that it is typical to hear complaints from poorer individuals, in particular, that they did not receive adequate assistance from government employees who were on the job; worse, they were ridiculed, yelled at, and humiliated.
With this, it is “essential” according to him to look into the situation with the goal of suggesting solutions to the problem.
The Anti-Taray Bill will punish rude and snobby government employees with termination from service and permanent exclusion from public office.